Online Scheduling

By around 2007 Sinclair Customer Metrics had grown significantly but economy was starting to contract, and we were looking for even more ways to save money.

One of our largest costs came from the manual labor needed to "schedule" all the secret audits that would happen each month. Thousands of long distance phone calls were required each month to coordinate assignments; who was going where and when.

My team and I got to work developing an online system that would incorporate all the business logic necessary to automate this process. In the process, we had to make it exceeding simple for our contractors to use.

Just like Web Data Entry, Online Scheduling was a huge success and saved the company over a hundred thousands dollars annually.